RM
Dr. Raghav Menon
Medical Director
Clinical governance and specialist care
Guides clinical standards, multidisciplinary practice, and care quality across the hospital network.
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About Unipon Hospitals
Our Leadership
Meet the clinical and operational leaders who guide our hospitals with accountability, compassion, and a commitment to better outcomes.
Connect with Unipon HospitalsPeople who lead with purpose
Clinical thinking, human leadership.
Our directors connect standards, teams, and patient experience across the Unipon network.
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Executive directors
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Shared care vision
Our Leadership: what you can expect
Meet the clinical and operational leaders who guide our hospitals with accountability, compassion, and a commitment to better outcomes.
Leadership team
Directors who connect clinical quality with everyday patient experience.
KI
Ms. Kavya Iyer
Executive Director, Patient Experience
Access, communication, and service design
Leads initiatives that make appointments, information, and support easier for patients and families.
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Dr. Nisha Kapoor
Director, Quality and Safety
Patient safety and continuous improvement
Oversees quality reviews, safety learning, and practical improvements across clinical departments.
Our directors work with department heads, nurses, technicians, and patient representatives so strategy is reflected in the care people experience every day.
Clinical accountability
Clinical leaders set standards that keep patient safety at the center.
Operational excellence
Operational teams measure service quality and act on what they learn.
Leadership that listens
Leaders stay connected to patients, families, and frontline colleagues.
In more detail
Leadership with clinical accountability
Our directors combine clinical experience with operational discipline. They set priorities that protect patient safety while giving teams the tools and support to do excellent work.
Leadership reviews performance, listens to frontline teams, and keeps patient experience visible in every major decision.
What this means for you
- ✓Clinical governance and quality reviews
- ✓Patient experience and access programmes
- ✓Cross-functional decisions grounded in evidence