Your information
Privacy Policy
This policy explains how Unipon Hospitals collects, uses, protects, and manages information shared through our website and digital enquiry services.
Last updated: 18 September 2026
Information we collect
We may collect your name, phone number, email address, preferred speciality, appointment preferences, and information you choose to include in an enquiry. Website usage data may also be collected to improve performance and security.
How we use information
We use information to respond to enquiries, coordinate appointments, provide requested support, improve patient services, maintain records, communicate important updates, and meet legal or clinical governance requirements.
Health information
Please share only the information needed for your enquiry through public forms. Sensitive medical information is handled by authorised teams using appropriate systems and should not be sent through unsecured channels unless our team instructs you to do so.
Security and retention
We use reasonable administrative, technical, and organisational safeguards. Information is retained only for as long as needed for the purpose collected, ongoing care, legitimate business needs, or legal and regulatory obligations.
Your choices and contact
You may ask us to review, correct, or explain information we hold about you, subject to applicable requirements. For privacy questions or requests, contact care@uniponhospitals.com.